Security and protection on the Internet
The topic of data protection and security often causes uncertainty and questions when using online services. We would like to counteract this with the highest possible level of transparency and explain to you here in detail to what extent data is collected when using our website and for what purpose this data is used.
1. What are personal data?
Personal data is information about personal or factual circumstances of an identifiable or specific natural person. Personal data includes, for example, your name, your address, your telephone number.
Information that cannot be associated with you either directly or indirectly, such as the number of users of a page or the popularity of individual websites, is not personal data. This anonymous data is used exclusively for statistical purposes and to optimise the website.
2. Processing and use of personal data
When you use our website, the web servers store, for the purpose of system security, as standard connection data of the requesting computer, the web pages you visit on our website, the date and duration of the visit, the identification data of the browser and operating system type used, and the website from which you visit us.
This data is stored anonymously, so that the creation of personal user profiles is excluded.
3. Collection and handling of personal data
If you use the ordering option on our website, we require the following data for the purpose of order processing:
– First name, last name
– Address data (sending of invoice and delivery of goods)
– Telephone number of the contact person (for short-term contact in case of changes)
– E-mail address (sending summary of the order data)
– Credit card data in case of payment by credit card
When you visit our website, information in the form of cookies may be stored on your computer, for example to recognise visitor preferences and to optimize the website accordingly. This helps us, for example, to make navigation easier and to achieve a high degree of user-friendliness.
Cookies are text files that are stored on the user's hard disk when visiting a website. They are not dangerous for your computer and cannot be viewed by third parties. They allow information to be retained for a certain period of time and to identify the user's computer.
If you accept our cookies, they remain on your computer for a period of 30 days, unless you delete them beforehand. During an online order, cookies are stored temporarily for the course of the booking. These are automatically deleted after 30 minutes of inactivity or after closing the website.
You can object to the collection and storage of your data via this service at any time. If you want to avoid the activation of cookies, deactivate them in your browser. Please note, however, that disabling cookies can limit the use of the website and the services offered.
5. Use of Google Analytics
We would like to point out that the code “gat._anonymizelp();” has been added to Google Analytics on this website in order to guarantee anonymous collection of IP addresses. If IP anonymization is activated on our website, our IP address will be shortened beforehand by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. A transfer of this data by Google to third parties only takes place on the basis of legal regulations or within the scope of order data processing. Under no circumstances will Google combine your data with other data collected by Google.
By using this website, you declare your consent to the processing of data about you by Google and the previously described manner of data processing as well as the stated purpose. You can prevent the storage of cookies by adjusting your browser software accordingly. You can also prevent the collection and processing by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
6. Use of social plugins
Our website uses plug-ins from the social network Facebook.com, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
If you call up an Internet page of our website equipped with a plug-in, a connection to the Facebook servers is automatically established. This transfers the content of the respective plug-in to your browser and integrates it into the website display. Furthermore, we are informed which of our Internet pages you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal user account.
If you, as a Facebook member, do not wish your data to be linked, please log out of your account before using our website and delete any cookies that have been set.
7. No usage-based online advertising
Au Bouquet does not collect any information about how you as a customer use our online advertising.
8. Competitions, contests and similar promotions
On our website we offer the possibility, permanently or temporarily, to take part in competitions, contests and similar promotions. To process these promotions, personal data such as e-mail address, name, postal address and any other data required for the promotion may be collected and processed. All personal data provided as part of such a promotion will be used exclusively for the execution of the promotion, e.g. for determination, notification or sending of the prize. The data will be deleted after the end of the promotion.
You have the possibility to register on our site for our free newsletter. The newsletter contains news, event invitations and competitions. To register for the newsletter, we need the following information:
– first name, last name
– E-mail address (sending the newsletter)
You will only receive the newsletter if you actively register for this service via a so-called double opt-in. You can unsubscribe from the newsletter at any time. You can do this by contacting us directly or via the "Unsubscribe Newsletter" link included in every newsletter.
On our website there is the possibility to contact us on various topics. Depending on the background of the contact, the form asks for different data. Personal data such as first name, surname, telephone number and e-mail address are usually mandatory for the purpose of contacting us and addressing us personally. For order enquiries or questions about existing processes, you also have the option of entering your order or invoice number.
10. Data security
In order to make the transfer of data secure, the data is transmitted via a secure SSL connection. Unauthorized third parties therefore have no possibility to read your data during transmission. You can recognise SSL-protected pages by the fact that the address does not begin as usual with http://, but with https://. In addition, a small closed padlock appears in most browsers (e.g. in the status bar at the bottom of the screen).
11. Links to other Internet pages
12. Transfer of data to third parties
As part of the order processing, the data you enter to place an order will be forwarded to the respective event organiser and the associated service providers.
In addition, contracted service providers (contract data processors, e.g. data centres or letter shops) may be used in accordance with instructions, among other things, to operate the website or send letters or e-mails. All contract data processors receive personal data only to the extent that you have consented to the processing and use of the data, or you are only granted access to the data for as long as necessary to provide the services.
The data will not be passed on to uninvolved third parties. This does not apply if we are obliged to disclose and transfer the data by law or by court order.
13. Right of revocation and inspection
You are entitled to object to the storage of your personal data at any time, unless there are contractual concerns or legal reasons not to do so.
Upon request, you will receive information free of charge about your stored data. Furthermore, you have the right to correct, delete or block your data. Under certain circumstances, legal regulations, in particular with regard to data for accounting and bookkeeping purposes, may prevent deletion.
The data will be deleted insofar and as long as storage is not required for the aforementioned reasons.
The personal data provided by you in the course of booking will be used for sending advertising content by e-mail. You can object to this use at any time at firstname.lastname@example.org.